 About Us
Our Mission
Our Experience
Our Team
TransPacific Insurance Group LLC is a privately owned insurance brokerage established in September, 2007 by Ron J. McQuaid II and Stan Okinaka.
TransPacific is a Hawaii domiciled, limited liability company licensed to transact all lines of insurance in the State of Hawaii. TransPac Insurance
Services is a trade name of TransPacific Insurance Group, LLC.
TransPac Insurance Services was established to meet and address service issues that faced our existing client base and to provide reliable and responsive
value-added insurance services to our current and future clients. One of the goals is to provide these services to local businesses in Hawaii and
the Pacific Basin and to develop the capability to extend these services to the continental United States.
TransPac Insurance Services approach to client service differentiates itself from most commercial insurance brokers in Hawaii. Unlike some brokers,
we do not separate program design, insurance placement, and service. Our comprehensive approach provides a consistent partner relationship with our
clients and the insurance carriers, helping to ensure there is no loss of service or miscommunication.
Our dedicated team offers industry expertise providing the following benefits:
- Partner as a team with our clients throughout the process;
- Design individual cost-effective solutions for our clients' business;
- Determine the optimum risk financing/insurance program structure for our clients' unique needs and objectives;
- Negotiate the most cost-effective risk financing program; and,
- Provide a high level of service that is unmatched in the industry.
The key to our success is working in close partnership with each of our clients. Our professional staff takes time to listen and to understand our
clients' specific goals and develop and deliver insurance solutions tailored to their requirements. This approach has earned us the trust of clients.
The same team that designs, negotiates and implements our clients' business insurance plan with the carrier is also responsible for managing their
service needs. Our dedicated team approach increases our understanding of our clients' business, allows us to anticipate their needs, and creates
accountability and ownership by the team throughout the entire process.
Most insurance brokers promise a high-level of personalized service, but our unique structure allows us to actually deliver on that promise everyday.
As a private, family-owned company, all our Associates focus solely on you, our client, rather than public shareholders.
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